94ok Terms & Conditions

1. Introduction

Welcome to 94ok. These Terms & Conditions ("Terms") form a legal agreement between 94ok and all of its users. By using the 94ok.ws website or mobile application, you are deemed to have fully accepted all of these Terms & Conditions.

94ok is an online betting and gaming platform that offers sports betting, Live Casino, slot games, and a range of other entertainment services to users in Bangladesh and beyond. Our goal is to provide every user with a safe, fair, and enjoyable gaming experience.

These Terms may be updated from time to time. When changes are made, we will post a notice on the website and indicate the date of the latest update. We recommend checking this page regularly.

2. Eligibility & Age Restrictions

To register on the 94ok platform and use our services, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• Online gaming must be legally permitted in the country from which you are accessing the platform.
• You may hold only one account registered in your own name.
• You must not be subject to any bankruptcy proceedings.
• You have not voluntarily self-excluded.

94ok employees, directors, and their immediate family members are not permitted to participate in real-money gaming on this platform. Access to free-to-play mode may remain available.

3. Account Registration & Security

Opening an account on 94ok is completely free. You are required to provide accurate and truthful information during registration. 94ok reserves the right to terminate any account created with false or misleading information.

• Each person may hold only one account. Opening multiple accounts is strictly prohibited.
• Keep your password strictly confidential. Do not share your login credentials with anyone.
• If you notice any unauthorized access to your account, please notify our support team immediately.
• A copy of your national ID or passport may be required for KYC (Know Your Customer) verification.
• Accounts may not be transferred or sold to a third party.

4. Betting Rules

94ok offers Sports Betting, Live Casino, slots, and much more. Each game has its own rules, which are detailed on the respective game page.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets placed at abnormal odds due to a technical error will be considered void.
• Bets linked to match-fixing or fraudulent activity are void.
• 94ok reserves the right to set maximum limits on any bet.
• In live betting, network delays may cause discrepancies in results.

For Sports Betting, if an event is cancelled or postponed indefinitely, stakes are generally refunded. However, different rules may apply in certain circumstances — for details, please refer to our Help Center View.

5. Payments & Transactions

94ok supports all major mobile banking methods in Bangladesh. We use the latest encryption technology to ensure fast and secure transactions.

• The minimum deposit amount is ৳200 BDT.
• Your account must be fully verified before withdrawals can be processed.
• Withdrawals are typically processed within 1–3 business days.
• Deposits and withdrawals must be made using the same payment method.
• Suspicious transactions will be investigated as part of our anti-money laundering measures.
• Deposits cannot be withdrawn without at least one successful bet placed on the account.

6. Bonuses & Promotions

94ok regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions that must be followed.

• The welcome bonus is available to new members only and can be claimed once.
• A wagering requirement must be met before any bonus funds can be withdrawn.
• Bonus funds cannot be withdrawn directly.
• Stacking multiple bonuses simultaneously is not permitted unless explicitly stated otherwise.
• Any unused bonus will be forfeited once the offer expires.
• 94ok reserves the right to modify or cancel any bonus at any time.

To view our full bonus offers, visit our Bonus Page Visit.

7. Prohibited Activities

The following activities are strictly prohibited on the 94ok platform:

• Using fraud, manipulation, or system vulnerabilities to gain an unfair advantage.
• Placing bets using bots, automated software, or artificial intelligence.
• Attempting to gain unauthorized access to another user's account.
• Using the platform for money laundering or processing illegal funds.
• Placing bets using match-fixing arrangements or insider information.
• Harassing or insulting other users on the platform.

8. Privacy & Data Protection

94ok takes the protection of your personal data seriously. Your information is collected, stored, and used in accordance with our Privacy Policy.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data transfers are secured with SSL encryption.

For more details, visit our Privacy Policy Read.

9. Account Closure & Suspension

You may request to close your account at any time by contacting our support team. We recommend withdrawing any remaining balance before closing your account.

• 94ok may suspend or close any account at any time in the event of a Terms & Conditions violation.
• Balances may be forfeited in cases of fraudulent activity.
• Self-exclusion requests can be submitted as part of our responsible gaming commitment.
• KYC-related data will be retained for the legally required period even after account closure.

10. Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We are always committed to resolving issues in a fair and amicable manner.

• An initial response will be provided within 48 hours of submitting a complaint.
• Complex disputes may take up to 14 business days to resolve.
• All decisions made by 94ok are final and binding.

For any issues, please reach our Help Center Visit.

11. Changes to Terms

94ok reserves the right to update these Terms & Conditions at any time. For significant changes, notice will be sent to your registered email or posted on the platform.

Continued use of the platform following any changes will be considered your acceptance of the updated terms. We recommend checking this page regularly.

12. Contact Us

If you have any questions or comments regarding these Terms & Conditions, please contact us:

• Email: support@94ok.ws
• Live Chat: Click the chat icon at the bottom right of the website
• Help Center: help-center Visit Page